Between Contracts

Friday, June 20, 2008

Ruxpin goes for a spin

Well, this morning found a selection of toys well and truly scattered about the perimeter of the pram. Since we left Jo'berg, there's been an ongoing issue regarding Heather and Christine, our two Australian girls. They originally booked the Kruger part of the trip because Bjorn told them there was no rafting in Vic Falls. They had intended to spend six days there, but decided that, since the water levels were too high, there'd be nothing to do, so they cut short, changed their flights and decided to join us for Kruger. That was, though, after a bit of discussion on the return time. Their flight departs at 6pm on our last day. They discussed and discussed this, and were told that that would be no problem. On the day we left Jo'berg, it appeared that there'd been a miscommunication, and that Nomad thought that was when they had to be there, as opposed to their flight time. So, time's a bit tight.

Now, all the above wouldn't be too much of an issue but for a line of text in the trip notes which stated there was an early morning 'game walk' on the last day. Leaving early would have been okay, but it would have been impossible to do the walk as well. Our Canadian family have made this a bit of a cause celebre. Quintan thought this walk was an optional thing, but they've decided it's included, and are basically insisting on it. Frankly, I'm not fussed either way. I've done enough in nearly four weeks to be happy. I'm not sure anyone else on the truck would care a jot, either. I can't believe that, over a twenty-six day schedule, they'd have not booked because of one optional game walk. Anyway, the upshot is we can't do the walk and get the girls to Jo'berg by four. The solution, then, is to transfer them directly – having a car pick them up from the camp and taken directly to Jo'berg airport. Heather – and rightly so – was insensed by this, since the Panorama route, on the way home, was the main thing she wanted to see. She'd even said, before we left Jo'berg ,that she'd be happy to accept a refund and not come if it caused problems. So, more phonecalls followed, and the compromise is to transfer them separately, but via the Panorama route. To be honest, I'm considering joining them.

1 Comments:

At 4:06 am , Anonymous Anonymous said...

The down side to that was that we had paid the fee to do the walk, by choosing the all inclusive tour as opposed to the budget tour.

So i was pissed off that we didnt get a refund, and that we were causing problems for the group.

The private transfer was fine except that we felt rushed at all the stops, and Nomad did not pay for our lunch, which was included. I wish that they had just let us cancel back in Jo'berg- we could have gone caving!

It also pissed me off how the mum of the canadian family really made us feel guilty for coming on the trip and flying out the day the tour finished. Since they had to book a later flight and incur the extra expense of 5 people staying one more day- because they were told they could not join the tour if their flight left the day the tour ended.

What a cockup. I loved the swakopmund-vic falls tour, but Kruger I could have left.

 

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